Customer data matters
Privacy Is Part Of The Trust Experience
We use contact and order information only to serve customers, respond to inquiries, arrange orders, and improve communication. We do not sell customer data.
Key Details
Limited Data
Only what is needed for service
No Data Sales
Used to serve the customer
Clear Contact
For replies and order handling
What We Make Clear
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What data may we request?
We may request your name, phone or WhatsApp number, city or country, email when needed, and order or inquiry details.
How do we use it?
We use it to respond to inquiries, confirm orders, arrange delivery, follow up wholesale or distribution requests, and improve service.
Data sharing
We do not sell customer data. We may share only the delivery details required to complete shipping when needed.
Correction or deletion requests
You may contact us to request correction of your information or to stop future marketing communication if used later.
How It Works
- You send information through the form or WhatsApp.
- We use it to reply or arrange the order.
- Only necessary delivery details may be shared when needed.
- You can ask us to correct or remove available data.
Important Questions
Do you use my data for marketing?
We may use it for order-related communication. Any future marketing should be clear and stoppable.
Do you sell customer data?
No. Customer data is not sold.
Is WhatsApp required?
A phone or WhatsApp number helps confirm orders and delivery, especially inside Syria.
Need Direct Help?
The Al Samn Al Malaki team can help with product questions, orders, wholesale, distribution, and shipping options based on your city or country.