Your privacy is part of the trust we build

We use customer information only to serve orders, answer inquiries, improve the shopping experience, and communicate clearly about Al Samn Al Malaki products.

What information may we request?

When you contact us or place an order, we may need your name, phone or WhatsApp number, city or country, order details, and delivery address when required. We do not ask for information that is not needed to provide the service.

Answering product, order, and wholesale inquiries.
Preparing orders and coordinating delivery.
Improving customer service and shopping experience.
Following up on issues or feedback after an order.

How we use and protect data

Limited use

Customer information is used only in the context of the requested service or related communication.

No selling of data

We do not sell customer data or share it commercially with unrelated third parties.

Necessary sharing only

Delivery details may be shared with a carrier or service partner only to complete the order.